Never experienced 15 minutes. 30
has been the minimum and 50 the
Reply : Hi Rolf. Thank you for your feed back. The 15minute is the system default collection time. We try to meet this time frame but during busy times, or with large orders, we have to adjust this time frame to minimise customer's waiting time when they arrive to pick up the orders.
We'll inquire about having another default collection time for busy time to system vendor.